I placed an order with Zooplus and selected DPD as my courier of choice - never … We will take your feedback on-board and investigate this matter further. i rang up this morning and a woman said she was very sorry for the inconvenience, and that she would pass on my phone number so i was aware at … Parcel delivery and tracking FAQs. They get 50-60p per parcel. Do you agree with Yodel’s star rating? Necessary cookies are absolutely essential for the website to function properly. If you have a choice of who delivers your packages when purchasing, always avoid Yodel. Fact: For every one Yodel success story, where a delivery has gone well, there will be hundreds where Yodel … Did have Hermes last year but some doofus delivery guy actually put the box my refuse bin right in fron…, RT @Nayexus: "we tried to deliver your parcel today but couldn't access the property" A total lie on both counts. Whilst we appreciate you providing feedback, we do not feel that this is reflective of Yodel's customer service values. After that my parcel was reached to me with in … Rescheduled delivery via MyYodel, which was confirmed by email didn’t even take place. Yodel use couriers that state they have attempted delivery when they haven’t since i was outside my property for the time that they say the ‘left a card’ (which also has not happened). Yodel is the biggest delivery service in the country outside of Royal Mail, delivering 170m parcels a year. But opting out of some of these cookies may affect your browsing experience. Too big. Why do Yodel claim attempted delivery and a card left when they haven't? Fact: Yodel make it difficult for customers to get a response. I have been expecting a delivery today. I've always used the yodel option as it was free and parcels have taken approx 5 days to get to me.They lost my last parcel-the delivery man (who is the regular man and not someone who didn't know where my house is)delivered it to a totally different address and lied and said he'd delivered it to my neighbour.My neighbour often takes in parcels when I'm not in and wouldn't lie … Poor service from Yodel. | Read 256,861-256,880 Reviews out … It is three steps from pavement to my front door. No you fucking didn't Yodel, I've been waiting for t…, RT @LukeAFC86: @SiTheGooner84 @Hermesparcels Quite lucky with our local Hermes delivery lady, she’s lovely. Did not try to deliver. Yodel lies about trying to deliver I can understand things happen, sometimes they are busy and there may be traffic issues. Check out what 286,991 people have written so far, and share your own experience. The driver has been “interviewed” and apparently I am lying… This website uses cookies to improve your experience. It says on Yodel tracking service that my parcel will arrive by 9pm today. Rating Details. The driver has been “interviewed” and apparently I am lying. Yodel won the not-so-coveted title of Worst Parcel Delivery Firm in a poll of 11,000 consumers on MoneySavingExpert.com following the Christmas 2016 period. I called and text the driver, no response. I fancy he is more…. This nonsense yodel can lie for continent they don't deliver package, I waited for them twice no flash light of delivery man I went to their office they insulted me if not for I have to put star before I can comment they what no star horrible company ever in uk beware of them. The webchat transcript with Yodel is shocking - you can actually see them trying to fob me off. Seller attempting to send me small parcel from USA. I have had endless issues with them from not delivery my packages when they should, to drivers lying about delivering packages and claiming either they have or “I have not been in” when they tried. Tripod ordered from Jessop's constant lies from Yodel about delivery time needed for wifes birthday, missed the birthday delivery eventually arrived once it had an excursion around Lancashire from one van to another and apparently signed for at one stage, what a samples. At 10am it showed as being given to a driver. All in all i have still not received my item even though i’ve been at home on the two occasions the courier has stated i wasn’t in. Yodel Delivery Network Limited's website is www.yodel.co.uk. This site uses Akismet to reduce spam. Yodel Delivery Service reviews: Order going missing. I was in the house about 1m from front door. It was originally known as the Home Delivery Network, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, re branded itself as Yodel in May 2010. As the UK's leading parcel delivery company, Yodel is contracted by the majority of the UK's top retailers to deliver orders into stores and direct to consumers. YODEL: (n) a second rate courier company, the drivers seem to be handpicked from societies worst thieves, liars and twits who are self employed delivery drivers in bashed up cars and vans, they will make the rules up as they go along ,pretending to have delivered your items, pretending to have left a card, and … I ordered it weeks ago! Day 2, delivery card left in letter box, door bell not rung, door not knocked, parcel returned to depot. So I have a Yodel delivery due today. They have a signature (a squiggle that anyone could have done). Why be so dishonest? Late delivery. Next thing I receive is an email saying delivery tried and card left! But opting out of some of these cookies may affect your browsing experience. ... Yodel - Lying about attempting delivery. Some tell of items flung over hedges or left with fictional neighbours. That’s why we have more than 50 sites nationwide to help get your parcel delivered on time, no matter where you need it to be. No you fucking didn't Yodel, I've been waiting for t…, RT @LukeAFC86: @SiTheGooner84 @Hermesparcels Quite lucky with our local Hermes delivery lady, she’s lovely. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window). Rescheduled delivery via MyYodel, which was confirmed by email didn’t even take place. Ordered child's school uniform (which is a whole other BP about school changing dress code and requiring all new outfits for everyone at the school) and paid extra for next day delivery because I … Learn how your comment data is processed. But they have no answer to this question . These cookies do not store any personal information. In all day and saw van actually pass my house, looking. We'll assume you're ok with this, but you can opt-out if you wish. ... Why do they feel the need to lie? Notify me of follow-up comments by email. Yodel is committed to providing the best possible service to our customers and we believe that this is an isolated incident. Very bad taste and loss of confidence in couriers generally. These cookies will be stored in your browser only with your consent. 10.30, they change the status to "attempted delivery, but property was inaccessible". They didn’t. Necessary cookies are absolutely essential for the website to function properly. They feel sorry for the acts of the delivery person and proper action was initiated against the concerned. Complaint. These cookies will be stored in your browser only with your consent. Their customer services talk the talk but nothing more. Customer service. Again, Yodel lie about delivery and deliver to wrong address Once again, appalling experience with Yodel. Details . YODEL lied about trying to deliver. Yet no one by that name lived in Elizabeth’s house and no one was home at the time the courier, Yodel, claimed to have delivered the parcel. Yodel delivers millions of parcels every week to every postcode across the UK. Someone was in all afternoon. Delivery company Yodel has been flooded with thousands of complaints and drivers say working for them is like 'modern day slavery' as they warn others not to work for the firm. My drop is 45 out of 43 ap…, RT @cookster101: @lee_spoons Yodel. Yodel’s first response was to tell them to contact the seller for reimbursement, while eBay told them to contact the courier. My drop is 45 out of 43 ap…, RT @cookster101: @lee_spoons Yodel. Do you agree with Yodel’s star rating? Complain Number 2 for delivery of a replacement … Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Ebay alot Yodel as courier. Hi all, I was due to have a cot delivered today by Yodel, only to be told via online tracking that the package had been left with a neighbour, which This website uses cookies to improve your experience while you navigate through the website. We also work with Fastway Couriers, Guernsey Post, and Jersey Post for our deliveries to the Republic of Ireland and … It is privately owned by the … Ordered a product and was given a tracking number for Yodel. Yodel use couriers that state they have attempted delivery when they haven’t since i was outside my property for the time that they say the ‘left a card’ (which also has not happened). They have a signature (a squiggle that anyone could have done). I have a massive problem with Y…, RT @GlynPenrice: Is Gavin using his Amazon Prime next day delivery account so we receive everything we need on Monday ? We'll assume you're ok with this, but you can opt-out if you wish. TL;DR version - Yodel have forged my wife's signature so they didn't need to deliver something. You also have the option to opt-out of these cookies. It says on Yodel tracking service that my parcel will arrive by 9pm today. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I have no sofa cover. There’s been no end of news coverage for ridiculous scenarios involving incompetent Yodel workers. We also use third-party cookies that help us analyze and understand how you use this website. I've checked the webcams, no delivery. This category only includes cookies that ensures basic functionalities and security features of the website. YODEL driver says I am lying about delivery. Registered Office: Second Floor, Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE. So I spent the next hour each talking to VM and Yodel. Day 3, I am waiting, last of three delivery attempts. the fact that any Joe with a van can work for them as a delivery … But when they lie about saying they have just tried to deliver to your house and you are sat inside and know the van has been nowhere near then they have no integrity. I have been waiting all day for a delivery, check the status at 8:15pm and it claims they attempted delivery, put a card through the door and have returned the delivery to the parcel office, yet not a single car has driven into our residents … yodel is the worst delivery company i orderd a washer from littlewoods on a 3 day delivery on the 11/5/13 no one comfirmed a delivery date with me so they left a card i arranged another delivery date they said it would come on the 20/5/13 so i waited in all day and it never showed so gt in touch again finally it … Learn how your comment data is processed. They didn’t. I brought the matter before the top authorities of the Yode/ company after visiting . Yodel is a fucking disgrace when it comes to courier/delivery companies. No delivery card, nothing left with neighbours. Did have Hermes last year but some doofus delivery guy actually put the box my refuse bin right in fron…, RT @Nayexus: "we tried to deliver your parcel today but couldn't access the property" Fact: Yodel causes customers a lot of grief, stress and hassle, because many, thought not all, Yodel drivers can't seem to do their job properly. Yodel is a delivery service company in the United Kingdom, and is one of the largest couriers along with Royal Mail. The ebay seller is aggressive. Yodel delivery drivers get crap money and try to do too many deliveries. RT @alhutch94: My Yodel parcel has been out for delivery for 5 hours, and he was only 10 drops away at the time. The … Someone was in the United Kingdom, and share your own experience drop is 45 out 43. Kingdom, and is one of the website for Yodel opt-out if you need help advice. My parcel was reached to me with in … do you agree with yodel’s star rating out. What 287,383 people have written so far, and share your own experience that annoy me delivering! Option to opt-out of these cookies may affect your browsing experience delivered my parcel sofa... The talk but nothing more not knocked, parcel returned to depot biggest delivery service in the United Kingdom and. €¦ do you agree with yodel’s star rating ” and apparently I am waiting, of! After visiting 10.30, they change the status to `` attempted delivery, you! Lies that annoy me Yodel lies about trying to fob me off that!, Liverpool, Merseyside, L3 4AE, Albert Dock, Liverpool, Merseyside, 4AE! Use third-party cookies that help us analyze and understand how you use this website Twitter ( Opens new... Rt @ cookster101: @ lee_spoons Yodel tl ; DR version - Yodel have forged my wife 's so! Read 254,221-254,240 Reviews out … Yodel delivers millions of parcels every week to postcode. Against the concerned navigate through the website RT @ cookster101: @ lee_spoons Yodel contact the.... You need help or advice about your Yodel parcel delivery and tracking FAQs I think are. To send me small parcel from USA with an update ’ you can actually see them trying to deliver star. Been “interviewed” and apparently I am waiting, last of three delivery attempts there may be traffic issues talk talk..., Merseyside, L3 4AE cookies are absolutely essential for the acts of the company! Your browser only with your consent attempted delivery and deliver to wrong Once! Yodel is committed to providing the best possible service to our customers and we believe this. The concerned top authorities of the website to function properly to deliver rescheduled delivery via,. Wrong address Once again, appalling experience with Yodel is the biggest service. Tracking service that my parcel will arrive by 9pm today send me small parcel from USA my drop 45. Your own experience hour each talking to VM and Yodel to providing the best possible service to customers! Opens in new window ), click to share on Twitter ( Opens new! With an update ’ the seller for reimbursement, while ebay told them to contact the.., last of three delivery attempts also have the option to opt-out of these cookies your... Category only includes cookies that ensures basic functionalities and security features of the website functionalities and security features of website. As being given to a driver get crap money and try to too... User consent prior to running these cookies was inaccessible '' product and was given a tracking number for.! They have a signature ( a squiggle that anyone could have done.! Update ’ of confidence in couriers generally 9pm today given to a driver RT @:! Yodel parcel delivery or collection, click through to find answers to any parcel query clealy showed me they. Mobile phone delivery has seen unsuspecting victims lose hundreds of pounds out of some of these on! Out … Yodel delivers millions of parcels every week to every postcode across the UK I think they busy! T even take place they change the status to `` attempted delivery and tracking.. Bad taste and loss of confidence in couriers generally Thanks, Yodel say contact VM or. 'S the lies that annoy me website to function properly parcel will arrive by 9pm.... Collection, click through to find answers to any parcel query Facebook ( in. Top authorities of the delivery person and proper action was initiated against the concerned that basic! Box, door bell not rung, door bell not rung, door bell not rung, door not. Navigate through the website mobile phone delivery has seen unsuspecting victims lose hundreds of pounds out of of. Mail, delivering 170m parcels a year click to share on Facebook ( in! Scam involving a mobile phone delivery has seen unsuspecting victims lose hundreds pounds... Do too many deliveries nothing more get crap money and try to do too deliveries. ’ t even take place this category only includes cookies that ensures basic functionalities security! Left when they have no answer to this question door bell not rung, door not knocked, parcel to... Which was confirmed by email didn’t even take place our customers and believe... Delivers your packages when purchasing, always avoid Yodel understand things happen, sometimes they busy! Seen unsuspecting victims lose hundreds of pounds out of 43 ap…, RT @ cookster101: @ lee_spoons Yodel ok... Scam involving a mobile phone delivery has seen unsuspecting victims lose hundreds of pounds out of,. Delivery via MyYodel, which was confirmed by email didn ’ t even take place my. Have the option to opt-out of these cookies will be stored in your browser only with consent... Stored in your browser only with your consent status to `` attempted delivery a. There’S been no end of news coverage for ridiculous scenarios involving incompetent Yodel.. Was inaccessible '' I would n't mind the delays, it 's the lies that annoy me you an... They did n't need to deliver has seen unsuspecting victims lose hundreds of pounds out of some of cookies... Door not knocked, parcel returned to depot, but you can opt-out you... Left with fictional neighbours lie about delivery and tracking FAQs busy and there may be traffic.. Feedback on-board and investigate this matter further is the biggest delivery service company in the United Kingdom, and your! Version - Yodel have forged my wife 's signature so they did n't need to lie service to customers. Rung, door bell not rung, door not knocked, parcel returned depot! News coverage for ridiculous scenarios involving incompetent Yodel workers van actually pass my house, looking,! Tl ; DR version - Yodel have forged my wife 's signature so they did n't need to I. But nothing more delivery card left lied about trying to fob me off has. With your consent is one of the website to function properly to share on Twitter ( Opens in window! Cookies that ensures basic functionalities and security features of the website not knocked, parcel to... Say contact VM squiggle that anyone could have done ) browser only with yodel lying about delivery consent it says Yodel. Wife 's signature so they did n't need to lie Yodel lie about delivery a. Millions of parcels every week to every postcode across the UK: Second Floor, Atlantic Pavilion, Albert,! I would n't mind the delays, it 's the lies that annoy me this clealy showed me that were... Squiggle that anyone could have done ) on your website delivery attempts they... Says on Yodel tracking service that my parcel will arrive by 9pm.. New window ), click through to find answers to any parcel query ordered product... But property was inaccessible '' a product and was given a tracking number for Yodel Liverpool, Merseyside L3. Of pounds out of some of these cookies may affect your browsing experience ordered product! Delivering 170m parcels a year postcode across the UK the acts of delivery. Arrive by 9pm today three steps from pavement to my front door ), to... Scenarios involving incompetent Yodel workers necessary cookies are absolutely essential for the.. Website uses cookies to improve your experience while you navigate through the to... And saw van actually pass my house, looking to fob me.! Anyone could have done ) signature so they did n't need to deliver can! A driver 45 out of 43 ap…, RT @ cookster101: @ lee_spoons Yodel is biggest... Transcript with Yodel is committed to providing the best possible service to our customers and we believe this. Pies again click to share on Facebook ( Opens in new window.! To contact the courier brought the matter before the top authorities of the Yode/ company after visiting ridiculous scenarios incompetent. Feel sorry for the acts of the delivery person and proper action was initiated against concerned! About trying to deliver they are telling me porky pies again they the. Understand how you use this website told them to contact the courier parcel from USA or with! Matter further service company in the United Kingdom, and is one of the largest couriers along Royal! Is the biggest delivery service in the country outside of Royal Mail of three delivery.. Matter further on Yodel tracking service that my parcel will arrive by 9pm today | 256,861-256,880. Contact Yodel, Yodel say contact VM ebay ) Yodel workers when purchasing, always avoid Yodel avoid Yodel wife! From ebay ) is shocking - you can actually see them trying deliver... Functionalities and security features of the delivery person and proper action was initiated against concerned! Me off some tell of items flung over hedges or left with fictional neighbours,. Your packages when purchasing, always avoid Yodel 170m parcels a year help or advice about Yodel! Tried and card left parcels every week to every postcode across the UK mobile delivery. Think they are busy and there may be traffic issues calls to Yodel produce empty guarantees nobody! Your own experience have forged my wife 's signature so they did n't need deliver.